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  1. Entire by-law
  2. Preface
  3. 1. Definitions
  4. 2. Scope
  5. 3. Provision of services
  6. 4. Service agreement
  7. 5. Charges for services and amount of rates
  8. 6. Deposits
  9. 7. Interest charges
  10. 8. Debt collection responsibility
  11. 9. Agreement to pay arrears
  12. 10. Restriction or disconnection of supply of services
  13. 11. Recovery of costs
  14. 12. Consolidation and crediting of accounts
  15. 13. Attachment
  16. 14. Payments
  17. 15. Indigents
  18. 16. Amendments to the policy
  19. 17. Delegation
  20. 18. Refund of payments not due to council
  21. 19. Offences and penalties
  22. Schedules
    1. Schedule
      1. Part 1 - Rates
        1. 1. When due and payable
        2. 2. Liability for the payment
        3. 3. Annual payment
        4. 4. Payment by instalments
        5. 5. Accounts
      2. Part 2 - Services
        1. 6. When due and payable
        2. 7. Liability for the payment
        3. 8. Accounts
        4. 9. Default on payment
        5. 10. Debt Agreement
        6. 11. Agreements with employers
        7. 12. Restriction or disconnection of supply of services
        8. 13. Illegal re-connection
        9. 14. Tampering
        10. 15. Prepaid services
        11. 16. Deposits
        12. 17. Interest charges
      3. Part 3 - Housing
        1. 18. Application
        2. 19. Interest
        3. 20. Default on payment
        4. 21. Debt Agreement
        5. 22. Agreements with employers
        6. 23. Legal costs
      4. Part 4 - Other Debt
        1. 24. Application
        2. 25. Sundries
        3. 26. Leases: immovable property
      5. Part 5 - Indigent Relief
        1. 27. Determination of relief
        2. 28. Application for relief
      6. Part 6 - Queries, Complaints and Appeals
        1. 29. Queries or complaints in respect of an account
        2. 30. Appeals
      7. Part 7 - Regional Services Levy
        1. 31. Definitions
        2. 32. Levies
        3. 33. When due and payable
        4. 34. Failure to pay
        5. 35. Incorrect payment
        6. 36. Failure to furnish return
        7. 37. Interest
        8. 38. Measures to recover levies
        9. 39. Appropriation of payments